SUCCESSES - BUSINESS PROCESS SERVICES
2. Administered non-profit foundation formed by senior corporate Human Resources executives to provide a national
clearinghouse and resource center for employers facing plant closing or work force reductions. Developed and implemented
the foundation's research, communications, publications, government affairs, and funding projects.
3. For the Fairfax Electronic Commerce Resource Center, developed and implemented internal
Configuration Management procedures and Documentation Standards.
4. Conducted process flow analysis and re-engineering to support converting the US Coast Guard
NTIS (Naval Technical Engineering
Information System) from a paper-based system to an automated system.
Conducted interviews
Analyzed existing data
Reviewed and analyzed manual systems/processes
Prepared Feasibility Study findings
Briefed management
Reviewed data/documentation system industry capabilities and available applications
Prepared and managed
incremental implementation plan
Developed and implemented system documentation model
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